When an appointment is being booked, the user experience has several Sections including when, where, which pet(s), which service(s) and more as illustrated below:
You can make changes to this structure and add all sorts of content such as custom fields that retain information from the person initiating the booking; Such information may be useful when running the appointment.
After heading over to the appointment forms management, you will see a list of all your service categories:
Each category has services defined.
When clicking on a category in the above list, you will be directed to an update mode of the service booking experience:
- Start location - A custom field that can be updated with a new title (ex. "My home address", "Main facility location", etc.), have a default entry or be hardcoded (ex. 123 Grooming Salon Parkway). For example, you can set this to your facility address if the service only happens there.
- End location - Useful for transport services (from and to destinations), this field is usually hidden or deleted if it doesn't apply.
- Add a custom field - Learn more about the custom fields you can add to your booking flow here.
- Example custom field - With over 12 types of custom fields to choose from, the example below illustrates a check box titled "Deposit Policy". It was configured in such a way that the pet owner cannot move forward without checking it.