Each service has settings for scheduling, invoicing, staff, payroll and display options.
The customization is deep, including the ability to specify specific start times, their duration, and pricing per additional pet in the family. The service times are different for each day of the week, and these can in turn be defined by specific start times (ex. 9 am, 10 am, 11 am), ranges of time (ex. 9 am - 10 am, 10 am - 11 am, ...), or even labels (ex. morning, mid-day, afternoon, pick up, drop off, etc.).
When you have staff in the system, availability times of your team-mates are also taken into consideration when time options are serviced to your pet owners during online booking.