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Clients

This series of articles provides a detailed walkthrough on how to effectively set up and onboard pet owner clients and their furry companions. Gain valuable insights into the step-by-step process, from initial client registration to seamless pet profile creation. Discover best practices and expert tips to ensure a smooth onboarding experience for both pet owners and their beloved pets.

Add a client

How to add or invite a client.
New clients: sign up or invite only

How to automate new client sign-ups or enforce an invite-only system.
Booking settings

How you schedule depends on your business needs. Do clients book you, do they make a Request that you need to Approve, or do you book them? Set rules that make sense to you and take advantage of our smart booking technology that prevents double bookings.
Assign staff to a client

A client may be assigned one or more specific staff members to help automate the booking process.
Custom service rates for a client

For any client you may set custom rates for specific services.
Client Notifications. Email and Text.

Turn On, Off, and Customize client notifications by Email, Text, type of event and even by Service!
Client analytics

Understand your clients and your business better with analytics that look back and into the future. Who are your top spenders? Which services those client are booking and how much they're spending.
How to Subscribe and Unsubscribe

Follow this step by step to start or end your subscription.
Collect Customer Reviews

Automate customer review collection and get reviewed on your preferred review site (Google, FB, etc.).
View & Print Pet Info Card

The pet information card serves as a comprehensive compilation of vital details pertaining to your beloved pet.