At Easy Busy Pets, we are committed to ensuring that you have all the support you need to succeed with our software. Our comprehensive support is designed to guide you through every phase of your journey with Easy Busy Pets, from initial setup to ongoing usage.

Phase One: Personalized Onboarding

During the first phase of onboarding, you will work closely with a dedicated representative who will conduct a series of personalized Zoom meetings. These meetings are tailored to your specific needs, ensuring that everything is set up perfectly before your project is kicked off. Your representative will be available to assist you throughout this phase, ensuring a smooth transition that can be as quick as a couple of days.

Phase Two: Ongoing Support

Once your system is up and running, you will enter the second and final phase of support, which is ongoing. We offer multiple channels for you to access the additional support you may need:

  1. Email Support: You can reach out to our support team at Our team typically responds within the hour, and they are equipped with the tools and expertise to resolve any challenges you may encounter, whether they are related to clients, management, or staff.

  2. Help Center: Our help center is a comprehensive collection of documents covering all the features of the Easy Busy Pets software solution. You can access it at to find detailed guidance on using our software..

At Easy Busy Pets, we are dedicated to your success, and our support is designed to provide you with the confidence and resources you need to make the most of our software. If you ever have any questions or need assistance, please don't hesitate to reach out to our support team or your assigned representative. We are here to help you every step of the way.