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Getting Started

• Adding A Client
• Adding A Pet To A Client
• Add A Test Client
• Adding A Service
• Add A Form
• Adding A Staff Member
• Dashboard
• Add An Appointment Photo
• View all articles in “Getting Started”

Marketing

• Marketing Features For Pet Businesses
• Automating Customer Reviews
• Review Submissions Page
• Negative Reviews
• Reviews On Facebook And Google
• Integrate Reviews from Facebook
• Social Organic Marketing (SOM)
• Open Graph Meta Tags
• View all articles in “Marketing”

Website

• Pages and Content Basics
• Webcams
• Configure Navigation Menu
• Edit a Page
• Add A Designer
• Add A Page Block
• Add An Element
• Add An Element & Widget
• View all articles in “Website”

Services

• Adding A Pet Sitting Service
• Adding A Pet Boarding Service
• Time Availability by Service
• Service Availability Start Times
• Service Availability Time Labels
• Automatic Extra Pet Rates
• Add A Membership
• Appointment With Multiple Pets

Products

• Add A Product
• Add To Cart

Communications

• Enable Text Messaging
• Add An Appointment Reminder
• Send An Image Through Text Message (MMS)

Forms

• Add a Client Form
• Attach a Form
• A Required Vaccination Form
• Custom Fields
• Add a Pet Form
• Add An Appointment Form

Scheduling

• Calendars
• Select and Copy Calendar Appointments
• Drag and Drop Scheduling
• Pet Report
• Business Analytics
• Kennel Card
• Double Bookings
• Appointment Messaging
• View all articles in “Scheduling”

Invoicing

• Invoice A Client
• Create An Invoice
• Add An Invoice Item
• Charge An Invoice
• Deposits
• Partial Payments
• Refund An Invoice
• Client Special Pricing
• View all articles in “Invoicing”

Staff

• Staff Permissions
• Manage Employee Emails
• Payroll Reports
• Tip Reports
• Staff Schedule Availability
• Pausing A Staff Member
• Configure Payroll
• Assign Services to Staff

Payments

• Credit Cards
• ACH Support
• ACH Payments

Support

• Switching from another software
• Staff Training
• Support Options
• Group Training
• Free 1-on-1 onboarding
• Password Reset
• Security, Privacy and Availability
• How To Subscribe

Data Migration

• Supported Data Import Files
• QuickBooks

Web App

• Setup your Web App
• Support iOS and Android
• Hybrid Technology

Pricing

• Credit Card Transaction Fee
• Contract
• Data Migration Fee

Reporting

• Export Client and Pet Data
• Export Financial Data
• Export Staff Data
• Export Tips Data
• Data Analytics Via Excel
• Export Forms Data