A surcharge is an additional fee when a consumer uses a credit card for payment.

In some jurisdictions, it is prohibited to charge processing fees to your customer. It is your responsibility to comply with applicable laws concerning surcharging.

Go to "Invoices" in the left menu.

 

 

  1. Choose "Payment Settings."

  2. Enable the checkbox for "Pass payment fee to the customer for credit card payments."

  3. Label the credit card surcharge fee as needed.

  4. Option 1: "Full payment fee," meaning the complete transaction fee associated with credit card payments will be calculated and added to the bill for the pet owner client.

  5. Option 2: "Percent of charge" - Utilize various controls to limit the calculation and inclusion of the transaction fee associated with credit card transactions in the bill for the pet owner client. See following image below.
  6. Option 3: "Fixed amount" - Just enter the specific amount ($$) to add as a surcharge, covering the costs of the transaction fee associated with the credit card transaction.